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About: About Us

Our Story

Challenging-Behaviour Counselling Services was founded in 2017, though pro bono work since 2015.

At Challenging-Behaviour we are focused on providing a person centred experience.

There are similarities but everyone's journey is different.

We work within a person centred approach using various styles of therapy: psychotherapy, creative therapy, eco therapy, behaviour strategies, general psychology, psycho-education, and counselling techniques.

Our Founder


Person Centred Counsellor, Psychotherapist and Behaviour Strategist

About: Meet the Team

Nettie started her career with children and families in 1985.

Nettie has since gained a vast amount of knowledge within this field.


 Her knowledge includes but is not limited to: attachment, families and relationships, challenging behaviour, play and development, adoption and autistic spectrum conditions.

Working in a variety of services - nurseries, schools, private homes, the film industry, hospitals, community centres since 1987. 


Qualified in varying subjects and courses within the topic of

children, relationships, behaviour - as well as extensively completing hours of Continued Professional Development courses.



1987 NNEB

1995 Learning Through Play

2002 Diploma in Child Development Psychology

2005 Protective Behaviour

2010 Counselling Fear and Sadness 

2011 Solihull Approach First Five Years

2011 Solihull Approach School Years

2011 Introduction to Counselling

2011 Social Science

2011 Child Development 

2011 Understanding the Autism Spectrum

2012 Social Psychology

2012 Cognitive Psychology

2012 Biological Psychology

2012 NCFE level 2 Counselling Skills

 2013 CPCAB Level 3 in Counselling Skills

2013 Exploring Psychology

2013 Exploring Psychology research project

2013 BSc (Hons) Psychology

2014 NCFE Criminology for Beginners level 2

2014 OA Diploma Criminology for Beginners Distinction

2014 Hands on Baby Massage Instructor

2014 Hands on Baby Yoga Instructor 

2014 Reiki Level 1, 2015 Reiki Level 2

2015 Level 4 Diploma in Counselling and Psychotherapy 

2015 BACP Certificate of Proficiency

2015 Foundation Degree in Counselling

2015 NVQ2 in ASD


Continued Professional Development (CPD):

2002 Protective Behaviour 

2002 Challenging Behaviour

2008 Managing Challenging Behaviour ASD

2008 Parenting the Adopted Child

2008 Telephone help skills 

2009 Attachment and Resilience

2009 Locked in Rage and Hate 

2009 Anxious Worried Children 

2010 One Life -Margot Sunderland 

2010 Mill Pond Sleep Training 

2012 Physical Abuse 

2012 Assault avoidance Conflict resolution

2012 Understanding child sexual abuse BSCB

2012 Effective Core Groups BSCB

2012 Emotional abuse and child neglect BSCB, 

2013 Domestic violence and child protection BSCB

2013 Impact of Parental Substance abuse BSCB

2013 Mentally ill parents and their children BSCB

2013 Relationship Support

2013 Alcohol Training

2013 Breast Feeding Management

2013 Enabling children and young people to develop and sustain self-esteem

2013 Sex Matters Brook Training

2014 Safeguarding Vulnerable Adults

2014 Child Protection BSCB

2014 Mental Capacity Act

2014 Protecting disabled children BSCB

2014 Working with Challenging Families BSCB

2014 Working together in safeguarding children BSCB

2014 Foundation in NLP

2014 Conflict resolution 

2014 Solihull Brain Development

2015 Working with Youths

2015 Anger

2015 Counselling Children and Adolescence

2015 Sexual abuse

2015 KC Safeguarding 

2016 Safeguarding Adults 3 

2016 Safeguarding Children 3

2017 Zenology 

2019 Safeguarding vulnerable persons

2019 Understanding nightmares

2019 Dream work

2020 Safeguarding update

2020 Understanding mental health

2020 Online safety for Counsellors

2020 Cultural Diversity

2020 Shame

2020 Eco therapy

NHS Training: 

Infection control, Care planning advanced, Moving and Handling, Equality and Diversity, RIO 1 and RIO Family Star Training

Other Essential Credentials:

First Aid 2016 

DBS - Current 2020



Registered as Graduate Member with the BPS (British Psychological Society) 2015-2017

Previous Member of the BACP (British Association of Counselling and Psychotherapy) the voluntary membership organisation 2015-2020

A.P.A (Ayanay Psychological Accreditation) Membership 2020 to present

Delivered CPD training:

Anger part 1 & 2 



Depression part  1 & 2

Anxiety part 1 & 2 

Creative therapy workshops

Using books in the therapy room part 1 & 2

Using Mandalas and Zentangles

Using puppets in play

Person centred awareness: Peer based CPD: APA Community Learning Hive


Written and Delivered bespoke courses:

Heal the Parent to Heal the child: those at risk of harm or social care intervention. course 1

Heal the Parent to Heal the Child ADHD course 2

Heal the Parent to Heal the Child: Exploring through play course 3

Learning Modules on 

Author of therapeutic stories:

Loveall and Spike

These things are not okay

Just being crab

Fairy whose basket was too full

Just breathe

Baby who cried too loud

Sphere of Fear (on Leaves of Nurture)

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